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5 Best Software Programs for Your Cannabis Dispensary

Computer running cannabis softare

The cannabis industry is expansive, fast-growing, and highly competitive. In order to succeed in a cannabis business, you need the right tools and resources at your fingertips. Cannabis software programs are increasingly important for retailers and dispensaries alike, helping companies streamline operations, manage inventory, track sales, and more. These five cannabis software programs are excellent options for any cannabis business looking to streamline operations, increase efficiency, get organized, and comply with state regulations.

Inventory Management Software

As the first item on our list, inventory management software will help you keep track of your product inventory levels, sales, and production schedules. This is a crucial aspect of any business in the cannabis industry, given that tracking inventory and remaining compliant with state regulations is crucial to the success of your business. The best cannabis inventory management software will provide full visibility into your inventory levels, enabling you to manage sales, production, and shipments accordingly. When choosing cannabis inventory management software for your business, you’ll want to look for software that integrates seamlessly with other cannabis software programs. Additionally, it’s important to select cannabis inventory management software that offers multiple levels of user access for various data sets. 

Customer Relationship Management (CRM) Software

As the cannabis industry grows, retailers and dispensaries are paying more attention to customer satisfaction, retention, and the bottom line. CRM software is an excellent cannabis software program to track sales, manage customer and client information, and generate reports. There are several cannabis CRM software options available, allowing you to select a solution that fits your business requirements and CRM needs. You’ll want to select a cannabis CRM software program that allows you to create multiple custom fields and track the necessary metrics for your business. An effective CRM should track multiple metrics including sales, sales by employee, inventory, and more. Additionally, you’ll want to look for cannabis CRM software that integrates with other cannabis software programs needed to run your dispensary successfully.

Sales Tracking Software

Sales tracking software will help you keep track of all cannabis sales, inventory movements, and supplier data. Excellent sales tracking software will allow you to easily generate reports, identify trends and statistics, and monitor sales performance by employees. You’ll want to look for sales tracking software that can integrate with other cannabis software programs too. When choosing sales tracking software for your business, it’s important to select software that can accommodate your current cannabis sales volume. The cannabis industry is expected to experience significant growth in the coming years, so it’s also a good idea to select a sales tracking software solution that has the potential to scale as your business grows.

POS Software

Retailers and dispensaries operate in a highly regulated environment, which means they must track and record each and every transaction. As a cannabis retailer or dispensary owner, you’ve likely come across POS software, which refers to point of sale software. There are several cannabis POS software solutions available, allowing you to select a solution that will help you manage your business and comply with state regulations. Your POS software should also easily integrate with your other software platforms. This will help you centralize your data, improve communication, and remain compliant with state regulations.

Tracking and Traceability Software

Cannabis retailers, wholesalers, and product brands are required by law to track and trace cannabis plants, seeds, and products from farm to consumer. Tracking and traceability software allows you to track product inventory and track cannabis products, from seed to sale. Having a trusted tracking and traceability program will also help build added trust between your brand and your consumers. Ideally, your track and trace tool will also integrate with your other software platforms. 

C-TRAX Software Solutions

C-Trax brings something to the table regarding all of these dispensary necessities. Not only does C-Trax keep track of inventory, sales, and customer spending habits, the platform allows you to utilize those habits by putting a customer’s spending history and most favored products into the hands of an employee at the drop of a hat. This feature provides dispensaries with the ability to make targeted campaigns based on market trends. In addition to this, C-Trax also offers a customer rewards program that ties directly into sales numbers and works nationwide, encouraging repeat visits and supporting franchise locations. 

C-Trax offers a robust sales analytics program that makes profit and performance reports easy to use and understand, all in one central location. In addition to reporting including COA records, C-Trax is designed for industrial and consumer transactions. The platform is built to allow transparency while also maintaining clean and efficient trade within the budding market. Ultimately, C-Trax is a comprehensive cannabis software that seeks to provide the very best in each necessary field while ensuring maximization of profit and a shift for the positive in both employee/employer and employee/customer relations.

Final Considerations

As you can see, retailers and dispensaries need a myriad of cannabis software to sustain their businesses. Each tool meets a specific need, including helping companies streamline operations, manage inventory, track sales, and comply with state regulations. C-Trax is a full-service software solution tackling multiple needs for keeping up within the cannabis industry in one fell swoop. If you’re looking for one platform to manage multiple variables, from customer satisfaction and easy access to transactions to employee retention and inventory tracking, then C-Trax is an ideal solution for the newly introduced and veterans of the cannabis industry alike.

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What Is a COA? The Complete Guide About Cannabis Certificate of Analysis

lab technician analyzing cannabis sample

The cannabis industry is filled with acronyms, measurements and other terms that can be overwhelming for anyone who doesn’t work in the field. Even experienced professionals can have difficulty understanding all of these terms on a regular basis, which is why so many people are asking “What is a COA?” Keep reading to learn more about COAs, how they work, and why you need one in the cannabis industry.

What is a COA in the cannabis industry?

A Certificate of Analysis (COA) is a document that gives an analysis of chemical properties of something and certifies that it was properly tested prior to being sold for public consumption. Also known as an Analytical Report or Chemical Certificate, it is an official document that confirms the properties and value of something, such as cannabis. 

These reports provide valuable information about the quality of cannabis products to consumers and businesses by providing third-party verification. In the cannabis industry, COAs confirm the purity of products along with their compliance with relevant laws. A COA tells you whether or not the product meets pre-determined safety standards in regards to potency, residual solvents, microbial limits and more. 

COAs offer additional information about the product, such as the name of the lab, the name of the analyst, and an expiration date. You’d be hard-pressed to find a more important document for your cannabis business than its Certificate of Analysis. A strong COA can help you make a great first impression on new distributors or retailers interested in carrying your product. 

COAs also build confidence with consumers. After all, what kind of confidence will they have in buying from you if you can’t show them that your company only sells products that are safe for human consumption? 

Why are COAs important for the cannabis industry?

COAs provide reliable and consistent data on the potency and purity of cannabis products. They also give consumers confidence that they are getting the value they expect. When cannabis products are tested and verified using a third-party lab, they are assigned a unique identifier, which is included in the COA. 

This gives consumers that purchase products that have been verified by a third-party lab access to key information about the product, including the batch number, the name of the lab that tested it, the date the product was tested and the amount of THC and CBD in the product.

How to read a COA?

A COA is divided into three sections: The sample, the report and the certificate. The sample section of a COA lists the details of the sample, such as the weight, the strain,  and the date that the sample was received. 

The report section of the COA lists the details of the lab’s analysis of the sample, including the cannabinoid profile, the level of microbial and solvent residue, the terpene profile, the moisture content, and any other analysis that the lab pre-determined. The certificate section of the report is the unique identifier that is assigned to the sample and the report. This number can be used to verify the legitimacy of the sample.

Types of COAs

What’s important to note is that COAs will usually have three different listed CBD (Cannabidiol) variants: CBD, CBDA, and CBDV. Regular CBD will be the most common cannabinoid searched for. CBD is one of the most popular varieties of cannabinoid because of its use in various consumer-grade products, from edibles to sunscreens. 

In fact, the CBD percentage is important to note in order to know the cost of industrial hemp when up for sale. CBDA, or Cannabidiolic Acid, is a form of CBD that comes directly from hemp. This means CBDA is CBD in a more natural state. Once properly heated and treated through decarboxylation, it is converted into full-fledged CBD. 

It is important to keep track of its presence not only in raw hemp products but in industrial and consumer products as well. As decarboxylation can occur even if the plant is kept out in the sun for too long, it is important to include its analysis on COAs.

CBDV, or Cannabidivarin, is a regional variant of CBD that is more important for its medical properties. CBDV is analyzed based on the various effects it has on seizure and nervous system disorder treatment. In some cases, it has less importance listed within a COA than the other two primary cannabidiol sources. The others are sometimes considered more useful because of their industrial and medical product usage.  CBDV is mostly notable for its production and research outside of the United States. 

Consumer Benefits of Reading a COA

 Reading the COA is beneficial to the consumer simply because of the amount of information present Consumers can make better informed decisions regarding the products they choose to buy. Some of the areas a consumer may want to focus on include:

  • LOD (Limit of Detection) and LOQ (Limit of Quantitation) are used to determine whether or not a specific compound is at all present in the product. 
  • Action Level refers to the amount of said product that has met a standard considered safe for consumption.
  • Status indicates whether or not that product has passed or failed in terms of meeting said standard. 

Not only does reading a COA give the consumer access to these important details, it grants them the ability to determine consistent providers as well as knowing specific names to avoid. COAs also provide consumers with information regarding the presence of heavy metals or pesticides. Of specific note, any hemp that falls below a 0.3 THC level is considered safe under the law for cultivation and transport. The direct percentage is also good to know for those watching their intake of specific cannabis products.

The Bottom Line

Ultimately, COAs are an effective way of building and maintaining public trust within the cannabis industry. COAs are used as a measuring stick for the various companies and farms within the industry. More importantly, COAs offer transparency and a meaningful way for a consumer to interact with the various ins-and-outs of the cannabis industry. 

In many cases COAs are also used to push for higher standards and regulation across the industry. At the end of the day, COAs are used to ensure transparency between manufacturer and consumer within the cannabis industry.  Having a POS system that can retain data such as COAs is one of the first steps a retailer can take to bring compliance to their retail shop. C-Trax is a dispensary software and POS that offers support of COA record maintenance. Get started today with building trust with your consumers as a cannabis retailer.